Privacy Policy

Who we are

Hi! We’re 10Tails inc. DBA 10Tails – But you can just call us 10Tails! We’re a federal corporation based in Canada. You can find us online at https://10tails.net/.

Comments

Looking to create a Review or Comment? Cool! Please note that when you leave a comment or review, you’ll be sending us the information you put into the form, and will retain that, along with your IP address and browser’s user agent string – to protect ourselves from spam.

We may also send an anonymized string of your email address (the cool kids call it a ‘hash’) to Gravatar, to see if you have a profile picture we can use. The privacy policy of Gravatar is at https://automattic.com/privacy/.

Once approved, your profile picture, comment and/or review will be visible to the public with no set expiry.

Media

10Tails is committed to protecting your privacy. Please keep in mind, 10Tails does not strip EXIF GPS data from photos – so do your due dilligence to protect your identity and location before sharing photos with us!

Cookies

If you leave a comment or review on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

We’ll also use cookies to keep your shopping cart full of everything you selected – and if you choose to abandon your cart, we’ll use this information to send cart reminder messages via SMS or Email.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

You should keep in mind if you ask for a password reset, we may send confidential information, like your IP address, over the internet, to your Email Service Provider (through ours), who may view your message.

10Tails utilizes Google Analytics to enhance your experience and understand what people like the most. You can take a look at Google Analytics’ privacy policy at https://www.google.com/policies/privacy/partners/.

Other than this, 10Tails will not share your order information beyond necessary boundaries. This includes fulfillment partners, and authorized 10Tails employees.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How long we retain your data

If you’ve created a comment or review, that information will be retained indefinitely, so that we can recognize and approve follow-ups quickly, by getting to know you!

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your order information will be retained for tax purposes.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.